Frequently asked questions.

Most paid orders are prepared for shipment the same day or the next business day. Orders placed on weekends, holidays or during unusually high-volume periods may require additional processing time.

You will receive a tracking number by email after your shipping label is created. Carrier tracking may take several hours to begin showing movement.

Available payment options are displayed during checkout and may include a secure credit-card payment link, Zelle and Venmo.

Always follow the payment instructions shown on your order confirmation page.

A Certificate of Analysis, or COA, is a laboratory report that documents testing performed on a specific product batch.

Key sections may include:

• Identity: Confirms that the tested material matches the compound listed on the report.
• Purity: Shows the percentage of the primary compound detected during testing.
• Measured quantity: Reports the amount of material detected in the vial or sample.
• Appearance: Documents the observed physical appearance of the tested material.
• Endotoxin, sterility and heavy metals: These results may appear when those tests were performed.

Every COA is batch-specific. Match the batch number on your vial to the batch number shown on the laboratory report.

Snap Peptides publishes batch-specific third-party laboratory results for applicable products. Many tested batches report purity of 99% or higher, but customers should review the current COA for the exact result associated with their product and batch.

Testing may include analytical methods such as HPLC and mass spectrometry to evaluate purity and confirm identity. Depending on the product and testing panel, reports may also include measured quantity, sterility, endotoxin and heavy-metal results.

We provide the actual laboratory documentation so customers can review the reported results directly.

Testing documents are published for applicable products and batches. Available testing may include identity, purity, measured quantity and additional batch-specific analysis.

Review the applicable Certificate of Analysis before purchasing.

Visit our COA page to locate available testing by product or batch number.

You can also independently verify a Kovera Labs COA through the laboratory’s COA verification page .

Snap Peptides is a U.S.-based supplier of research-use compounds focused on transparency, responsive support and independently verifiable batch testing.

We work with established vendors and independent third-party laboratories to provide testing documentation for applicable products and batches. Customers can review published Certificates of Analysis, match reports to vial batch numbers and verify applicable Kovera Labs reports directly through the laboratory.

We also provide:

• Batch-specific testing documents
• Fast U.S. order fulfillment
• Tracking by email
• Text support at 888-413-7627
• Email support at [email protected]
• Public customer feedback through Trustpilot

All products are sold strictly for laboratory and research use and are not intended for human consumption.

Contact us with your order number and details of the issue. You can text us anytime at 888-413-7627 or email [email protected] . We will review the situation as quickly as possible and work to make it right under our posted policies.

Research compounds are materials supplied for controlled laboratory investigation, analytical testing and scientific research. Researchers may use them to study chemical properties, stability, identity, purity or other measurable characteristics.

Products sold by Snap Peptides are not intended for human consumption, medical treatment, veterinary use or personal experimentation.

No. Products sold by Snap Peptides are supplied strictly for laboratory and research use. They are not intended for human consumption, medical use, veterinary use, diagnosis, treatment or prevention of disease.

Customers must be at least 18 years old and legally able to purchase research materials. All products are sold strictly for laboratory and research purposes.

Orders cannot normally be edited after submission. This includes products, quantities, shipping addresses, payment methods and discount codes.

Contact support immediately if you notice an error. We will help when possible, but changes cannot be guaranteed once fulfillment has started.

Contact us as soon as possible and include your order number, a description of the issue and clear photographs when applicable. Keep all packaging until the issue has been reviewed.

Text 888-413-7627 or email [email protected] .

Payment information is handled through the payment provider selected during checkout. Snap Peptides does not ask customers to send full card information by email or SMS.

“7X Tested” refers to the testing panel associated with the specific product or batch. The exact tests performed should always be confirmed on the published laboratory reports.

Testing may include:

• Identity
• Purity
• Measured quantity
• Sterility
• Endotoxin
• Heavy metals
• Additional batch-specific analysis

Approved refunds are issued as store credit.

No. Snap Peptides cannot provide medical advice, treatment recommendations, dosing instructions or administration guidance.